Terms and Conditions for Florian by Sue Online Flower Shop


Welcome to Florian by Sue! The following terms and conditions apply to the use of our website and the purchase of our products. By accessing our website and/or purchasing our products, you agree to be bound by these terms and conditions.


– “Florian by Sue” refers to our online flower shop.

– “Customer” refers to anyone who places an order on our website.

– “Product(s)” refers to any item or service sold on our website.

– “Website” refers to www.florianbysue.com.

Order Placement

Orders can be placed through our website. Once an order is placed, a confirmation email will be sent to the customer’s email address. The customer is responsible for ensuring that all information provided during the order process is accurate and complete.


All prices listed on our website are in USD. Payment can be made through our secure payment gateway using a credit or debit card. Orders will not be shipped until payment has been received in full.


We currently only ship within the United States. Shipping fees will be calculated at checkout and added to the total cost of the order. We aim to ship all orders within 2 business days. However, delivery times may vary depending on the shipping destination.

Returns and Refunds

If a customer is not satisfied with their order, they may request a refund or exchange within 24 hours of receiving the order. Refunds will be processed within 5 business days of receiving the returned product. Customers are responsible for the cost of return shipping.

Intellectual Property

All content on our website, including but not limited to text, images, graphics, and logos, is the property of Florian by Sue and is protected by applicable intellectual property laws. Customers may not use any of our content without our express written permission.

Limitation of Liability

Florian by Sue will not be held liable for any damages, whether direct or indirect, arising from using our website or purchasing our products. In no event shall our liability exceed the total cost of the products purchased by the customer.

Governing Law

These terms and conditions shall be governed by and construed in accordance with the laws of the State of America without regard to its conflict of law provisions.


We reserve the right to amend these terms and conditions at any time. Any changes will be effective immediately upon posting on our website. It is the customer’s responsibility to review these terms and conditions periodically.

By accessing our website and/or purchasing our products, you acknowledge that you have read, understood, and agree to be bound by these terms and conditions. If you disagree with these terms and conditions, please do not use our website or purchase our products.